Your privacy matters to us. At Divine Jackets, we respect and protect your personal information. This policy explains what we collect, how we use it, and your choices when it comes to your data.
We’ve kept things simple, no legal jargon, just honest info so you can shop with confidence.
What Information We Collect
When you shop with us, we collect the following types of information:
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Personal details like your name, email address, phone number, and shipping address when you place an order or contact us.
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Payment information, such as your card details (which are processed securely and never stored by us).
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Order history, so we can help you with returns, order tracking, or customer service.
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Browsing activity on our website, like pages viewed or items clicked, to help us improve your shopping experience.
How We Use Your Information
We use your information to:
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Process and ship your orders
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Provide customer support
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Send order confirmations, shipping updates, and responses to inquiries
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Improve our website, products, and services
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Notify you about any updates or promotions (only if you opt in)
We never sell or rent your personal information to third parties.
Email Marketing
If you sign up for our newsletter, we may occasionally send you updates, offers, or product launches. You can unsubscribe anytime by clicking the link in our emails—no questions asked.
Cookies & Tracking
We use cookies to make our website easier to use and more personal. Cookies help us remember your preferences, understand how people use our site, and improve our content. You can manage or disable cookies through your browser settings.
Sharing Your Information
We only share your information with third-party service providers when absolutely necessary, for example, payment processors, shipping carriers, or tools we use to run our website. These providers are required to keep your information secure and confidential.
How We Protect Your Data
We take data protection seriously. Our website uses SSL encryption to keep your personal and payment details secure. We also limit access to customer data and only store it for as long as necessary.
Your Rights
You have the right to:
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Access the personal data we hold about you
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Correct any errors in your information
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Request deletion of your data (where applicable)
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Withdraw consent for marketing at any time
Just reach out to us, and we’ll take care of it promptly.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from anyone in that age group.
Changes to This Policy
If we ever update this privacy policy, we’ll post the changes right here. We recommend checking back from time to time if you’re interested.
Questions? Contact Us
If you have any questions about your privacy, or you’d like to update or delete your personal information, we’re here to help.
Email: support@divinejackets.com
Phone: +44 742 917 1704
Address: 7B Underwood St, London N1 7LY, United Kingdom
Business Hours:
Monday to Friday: 09:00 – 19:00 (Greenwich Mean Time)
Saturday: 10:00 – 16:00
Sunday: Closed
Thank you for trusting Divine Jackets. Your privacy is just as important to us as your style.